Privacy Policy

Privacy Policy

Who We Are

Our website address is: https://dm2academy.com (the “Site”). This Site is owned and operated by OMO Impact 上下創意 (hereinafter referred to as “DM2 Academy”, “we”, “us”, or “our”). Welcome to dm2academy.com. We understand that online privacy is paramount to users of our Site, especially when engaging in business activities. This statement governs our privacy policies with respect to all visitors of the Site (“Visitors”) who access the Site without transacting business, as well as Visitors who register to transact business or utilize the various digital tools and marketing resources offered by OMO Impact 上下創意 (collectively, “Services”) (“Authorized Customers”).

Personally Identifiable Information

“Personally Identifiable Information” refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains. This includes, but is not limited to, name, phone number, email address, physical address, and communication preferences. Personally Identifiable Information does not include information that is collected anonymously without individual identification or aggregate demographic data.

What Information Is Collected?

We may collect basic user profile information from all Visitors. From our Authorized Customers, we collect additional data necessary to fulfill our Services, including names, phone numbers, email addresses, and general business information related to marketing engagement and inquiries.

Third-Party Vendors and Platform Integrations

In addition to our direct collection, our operational partners and third-party platform providers (including Meta/WhatsApp API, BotBiz, automation engines, and hosting services) may process data on our behalf to facilitate smooth service delivery and communication. We do not authorize these third parties to use or disclose your personal information except as necessary to perform services on our behalf or comply with legal requirements.

How Does the Site Use Personally Identifiable Information?

We use Personally Identifiable Information to:

  • Customize and optimize your experience on the Site.

  • Deliver requested resources, digital content (e.g., e-books, guides), and messaging services via email or automated communication channels (e.g., WhatsApp).

  • Respond to specific inquiries and provide customer support.

  • Inform Visitors and Authorized Customers about relevant updates, educational materials, and professional opportunities associated with OMO Impact 上下創意.

Data Sharing and Opt-Out Options

We do not sell, rent, or trade your Personally Identifiable Information to third parties for marketing purposes. Aggregated demographic data may be shared with trusted partners. All Visitors and Authorized Customers are provided the opportunity to “opt out” of receiving promotional communications at any time by following the unsubscribe instructions included in our emails or by messaging “STOP” via our WhatsApp communication channels.

How Is Information Stored and Secured?

Personally Identifiable Information collected by OMO Impact 上下創意 is stored securely using industry-standard technical and organizational security measures. Access is restricted exclusively to authorized personnel who require the information to perform specific operational duties. Sensitive transactional communications are protected via modern SSL/TLS encryption protocols.

Cookies and Analytics

We use Cookies and tracking technologies to understand Visitor preferences, enhance user navigation, and secure our online infrastructure. Visitors may choose to disable cookies through their individual browser settings, though doing so may limit functionality on certain areas of the Site.

Log Data and Technical Insights

We utilize standard log information (including IP addresses, browser types, and referral pages) to analyze trends, administer the Site, and gather aggregate diagnostic data to ensure system stability and optimize user interaction.

Disclosure to Comply with Law

We will disclose Personally Identifiable Information when required to do so by law, court order, subpoena, or law enforcement agency request, or when reasonably necessary to protect the rights, safety, and property of OMO Impact 上下創意, our users, or the public.

Data Retention and Account Deactivation

Visitors and Authorized Customers may request the update, correction, or functional deletion of their Personally Identifiable Information from our active databases by contacting us at support@dm2academy.com. Residual records maintained in system backups will be retained securely in compliance with legal obligations.

Updates to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted directly on this page with an updated effective date. Continued use of the Site following any changes indicates acceptance of the revised policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

私隱政策 (Chinese Version)

關於我們

我們的網站地址為：https://dm2academy.com（下稱「本網站」）。本網站由 OMO Impact 上下創意（以下簡稱「DM2 Academy」、「本公司」或「我們」）擁有並營運。我們非常重視網站使用者的線上個人私隱，特別是在進行商業活動時。本聲明旨在說明我們的私隱政策，適用於所有僅瀏覽本網站而未進行商業交易的訪客（「訪客」），以及已註冊進行交易或使用 OMO Impact 上下創意 所提供之各項數位工具與行銷資源的訪客（統稱「服務」）（「授權客戶」）。

個人身份識別資料 (Personally Identifiable Information)

「個人身份識別資料」指任何可用於識別、聯絡或定位資料當事人之資訊，包括但不限於姓名、電話號碼、電郵地址、地址及通訊偏好。個人身份識別資料不包括以匿名方式收集且未識別個人身份之資訊，亦不包括不與特定個人連結之統計數據。

我們收集哪些資料？

我們可能會向所有訪客收集基礎的使用者概況資料。對於授權客戶，我們將收集履行服務所需之額外數據，包括姓名、電話號碼、電郵地址，以及與行銷互動及諮詢相關之商業資訊。

第三方供應商與平台整合

除了我們直接收集資料外，我們的營運合作夥伴及第三方平台提供商（包括 Meta/WhatsApp API、BotBiz、自動化系統及網站託管服務）亦可能代表我們處理數據，以確保服務與通訊順暢。除非為代表我們提供服務或遵守法律要求，否則我們不會授權該等第三方使用或披露您的個人資料。

本網站如何使用個人身份識別資料？

我們使用個人身份識別資料以：

  • 個性化並優化您在本網站的體驗。

  • 透過電郵或自動化通訊渠道（如 WhatsApp）提供您索取的資源、數位內容（如電子書、指南）及訊息服務。

  • 回應特定查詢並提供客戶支援。

  • 向訪客及授權客戶發送與 OMO Impact 上下創意 相關之最新資訊、教學材料及商業機會。

數據共享與退出機制 (Opt-Out)

我們絕不會將您的個人身份識別資料出售、出租或交易予第三方作行銷用途。我們可能會與信任的合作夥伴共享彙整的統計數據。所有訪客及授權客戶均可隨時選擇「退出」接收推廣通訊，只需按照我們電郵中的取消訂閱指示操作，或透過我們的 WhatsApp 通訊渠道發送訊息「STOP」即可。

資料儲存與安全保障

由 OMO Impact 上下創意 收集之個人身份識別資料均採用符合行業標準的技術及組織安全措施妥善儲存。僅限需要執行特定營運職務的授權人員方可存取相關資料。敏感的交易通訊均受現代 SSL/TLS 加密協議保護。

Cookies 與分析技術

我們使用 Cookies 及追蹤技術來了解訪客偏好、改善網站導覽並保障網絡基礎設施安全。訪客可透過個別瀏覽器設定選擇停用 Cookies，但此舉可能會限制本網站某些區域的功能。

日誌數據與技術分析

我們利用標準日誌資訊（包括 IP 地址、瀏覽器類型及參照頁面）來分析趨勢、管理網站並收集彙整診斷數據，以確保系統穩定性並優化使用者互動。

配合法律法規之披露

當法律、法院命令、傳票或執法機構要求，或為合理保護 OMO Impact 上下創意、使用者或公眾之權益、安全及財產時，我們將依法披露個人身份識別資料。

數據保留與帳戶停用

訪客及授權客戶可透過電郵至 support@dm2academy.com，要求從我們的現役數據庫中更新、更正或功能性刪除其個人身份識別資料。出於法律責任考量，系統備份中保留的剩餘記錄將依法繼續安全留存。

私隱政策之變更

我們保留隨時修改本私隱政策的權利。任何更新將直接發布於此頁面並更新生效日期。您在任何變更後繼續使用本網站，即表示您接受修訂後的政策。

聯絡我們

如對本私隱政策有任何疑問或疑慮，請聯絡我們：

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